jlipg Privacy Policy

1 Introduction

jlipg ("we", "us", "our") is committed to protecting the privacy and personal data of all players who use the jlipg platform. This Privacy Policy describes how jlipg collects, processes, stores, and protects personal information in connection with the operation of our online casino and sports betting services, accessible at jlipg.com.

This Policy applies to all registered players, prospective players, and visitors to the jlipg website. It should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

By registering an account or using any part of the jlipg platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the jlipg platform.

jlipg operates in compliance with applicable Philippine data protection legislation, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

2 Data We Collect

jlipg collects personal data that is necessary for the provision of our services, compliance with legal obligations, and the prevention of fraud and money laundering. The categories of personal data we collect include:

• Identity data: Full legal name, date of birth, nationality, and government-issued identification number (e.g., Philippine National ID, passport, driver's licence).
• Contact data: Email address, mobile number, and residential address (including city, province, and postal code).
• Account data: Username, encrypted password, account preferences, and communication settings.
• Financial data: Payment method details (e.g., GCash account reference, PayMaya reference, bank account details for BPI, BDO, or Metrobank), deposit and withdrawal history, and transaction records.
• Gaming data: Game history, betting activity, wagering amounts, win/loss records, session duration, and responsible gaming tool usage.
• Technical data: IP address, device type, browser type and version, operating system, and approximate geolocation derived from IP.
• Usage data: Pages visited, features used, time spent on the platform, and clickstream data.
• Communications data: Records of your correspondence with jlipg's customer support team, including live chat transcripts and email exchanges.

jlipg does not collect sensitive personal information (as defined under the Data Privacy Act of 2012) unless strictly required for identity verification or legal compliance purposes, and only with your explicit consent where required by law.

3 How We Use Your Data

jlipg uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and administer your jlipg account, including processing your registration, verifying your identity (KYC), and managing your account settings.
• Service delivery: To provide access to jlipg's games, betting markets, and platform features, and to process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank.
• Legal compliance: To comply with anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, tax reporting obligations, and any other applicable legal or regulatory requirements under Philippine law.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other security threats.
• Responsible gaming: To monitor gaming activity for signs of problem gambling, enforce responsible gaming tools (deposit limits, self-exclusion), and comply with age verification requirements (21+).
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Platform improvement: To analyse usage patterns, conduct research, and improve the functionality, performance, and user experience of the jlipg platform.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent or where permitted by applicable law. You may opt out of marketing communications at any time.

4 Legal Basis for Processing

jlipg processes your personal data on the following legal bases, as applicable under the Data Privacy Act of 2012:

• Contractual necessity: Processing is necessary for the performance of the contract between you and jlipg (i.e., the Terms & Conditions), including account management, game provision, and payment processing.
• Legal obligation: Processing is required to comply with applicable laws and regulations, including AML/KYC obligations and PAGCOR regulatory requirements.
• Legitimate interests: Processing is necessary for jlipg's legitimate interests, including fraud prevention, platform security, and service improvement, provided that such interests are not overridden by your rights and interests.
• Consent: Where required by law, jlipg will seek your explicit consent before processing your personal data for specific purposes, such as direct marketing. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5 Data Sharing

jlipg does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely for the purpose of processing your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory obligations.
• Game software providers: Licensed game developers and content providers whose games are available on the jlipg platform, to the extent necessary for game operation and fairness auditing.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers engaged to operate and secure the jlipg platform.
• Regulatory and law enforcement authorities: Government agencies, regulators (including PAGCOR and the NPC), and law enforcement bodies, where disclosure is required by law or court order.
• Professional advisers: Legal counsel, auditors, and other professional advisers engaged by jlipg, subject to confidentiality obligations.

All third parties with whom jlipg shares personal data are required to process such data in accordance with applicable data protection laws and jlipg's data processing requirements. jlipg does not transfer personal data outside the Philippines except where necessary and in compliance with applicable law.

6 Cookies & Tracking Technologies

jlipg uses cookies and similar tracking technologies to operate and improve the platform, personalise your experience, and analyse usage patterns. The types of cookies we use include:

• Essential cookies: Strictly necessary for the operation of the jlipg platform, including session management, authentication, and security. These cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations.
• Analytics cookies: Used to collect aggregated, anonymised data about how players use the jlipg platform, enabling us to identify areas for improvement.
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of jlipg's marketing campaigns, where you have provided consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jlipg platform. For more information on managing cookies, refer to your browser's help documentation.

7 Data Retention

jlipg retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

In general, jlipg retains account and transaction data for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations and applicable tax laws. Gaming activity data may be retained for a shorter period unless required for dispute resolution or regulatory compliance.

When personal data is no longer required, jlipg will securely delete or anonymise it in accordance with our data retention schedule and applicable legal requirements.

8 Data Security

jlipg implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jlipg platform.
• Encrypted storage of sensitive data, including passwords (hashed and salted) and financial information.
• Access controls: Role-based access restrictions ensuring that only authorised jlipg personnel can access personal data, on a strict need-to-know basis.
• Regular security audits and penetration testing conducted by independent cybersecurity professionals.
• Two-factor authentication (2FA) available to all registered players to protect account access.
• Incident response procedures to detect, contain, and report data breaches in accordance with NPC notification requirements.

9 Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jlipg:

• Right to be informed: The right to be informed of how your personal data is collected, used, and processed – as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data jlipg holds about you.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to jlipg's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact jlipg's Data Protection Officer at the contact details provided in Section 13 of this Policy. jlipg will respond to all data rights requests within the timeframes prescribed by applicable law.

10 Children's Privacy

The jlipg platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine regulations governing online gambling. jlipg does not knowingly collect personal data from individuals under the age of 21.

If jlipg becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on jlipg, please contact our support team immediately at [email protected].

11 Third-Party Services

The jlipg platform may contain links to or integrations with third-party services, including payment processors and game software providers. This Privacy Policy applies only to data processed by jlipg directly. jlipg is not responsible for the privacy practices of third-party services, and we encourage you to review the privacy policies of any third-party services you interact with.

Where jlipg engages third-party data processors, we ensure that appropriate data processing agreements are in place, requiring those processors to handle your personal data in accordance with applicable data protection laws and jl ipg's data security standards.

12 Changes to This Policy

jlipg reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players via email or a prominent notice on the jlipg platform prior to the changes taking effect. The revised Policy will display an updated effective date at the top of this page.

Your continued use of the jlipg platform following the publication of a revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically to stay informed about how jlipg protects your personal data.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jlipg's data protection practices, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have not been adequately addressed by jlipg.