Gaming Should Be Entertainment – Nothing More
Gambling at jlipg is meant to be a form of entertainment – like watching a PBA game or going out for a night in BGC. It is not a way to earn a living, solve financial problems, or recover money you have already lost. The moment gambling stops being fun and starts feeling like a necessity, that is a sign that something needs to change.
jlipg takes responsible gaming seriously. We have built a comprehensive set of tools directly into every player account so that you can stay in control of your gaming activity at all times. These tools are not buried in a support ticket – they are accessible from your dashboard, right where you need them.
The 21+ Rule – No Exceptions
In the Philippines, the minimum legal age for casino-style gambling is 21 years old. This is not just a jlipg policy – it is a legal requirement under Philippine law and PAGCOR regulations. jlipg enforces this strictly through our Know Your Customer (KYC) verification process. Every player must verify their age and identity before they can deposit or play real-money games.
If jlipg discovers that a player is under 21 years of age, the account will be immediately suspended, all winnings will be forfeited, and any deposits will be returned. We also encourage parents and guardians to use parental control software to prevent minors from accessing online gambling platforms.
- Gambling with money meant for rent, food, or bills
- Chasing losses – betting more to try to win back what you lost
- Lying to family or friends about how much you gamble
- Feeling anxious, irritable, or restless when not gambling
- Borrowing money or selling belongings to fund gambling
- Neglecting work, school, or family responsibilities because of gambling
- Failed attempts to cut back or stop gambling
Self-Exclusion – Taking a Break When You Need It
jlipg offers a self-exclusion tool that allows you to temporarily or permanently block yourself from accessing your account. This is one of the most powerful responsible gaming tools available, and we make it easy to activate. You can choose a cooling-off period of 24 hours, 7 days, 30 days, 90 days, or a permanent self-exclusion.
During a self-exclusion period, you will not be able to log in, deposit, or place bets. jlipg will also suppress all marketing communications to your account during this time. If you choose permanent self-exclusion, your account will be closed and you will not be able to re-register on jlipg.
To activate self-exclusion, go to your account dashboard under Responsible Gaming settings, or contact our support team at [email protected]. Our team is available 24/7 and will process your request immediately.
Deposit Limits – Stay in Control of Your Spending
Every jlipg account comes with the ability to set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately and cannot be increased for a cooling-off period of at least 24 hours. Decreasing a limit takes effect immediately. This ensures that the tool genuinely protects you – not just in theory, but in practice.
We recommend that all players set a deposit limit that reflects their entertainment budget – an amount they are genuinely comfortable losing, because in gambling, losses are always a possibility. Think of it like a budget for a night out in Makati or Cebu: set it in advance and stick to it.
Session Time Reminders
It is easy to lose track of time when you are playing slots or watching a live Dragon Tiger game. jlipg's session time reminder feature sends you a notification after a set period of play – 30 minutes, 1 hour, or 2 hours – reminding you how long you have been playing and prompting you to take a break. You can configure this in your account settings at any time.
Reality Checks
jlipg's reality check feature displays a summary of your gaming session at regular intervals – showing you how long you have been playing, how much you have deposited, and your net win or loss for the session. This gives you a clear, honest picture of your activity so you can make informed decisions about whether to continue playing or take a break.
Getting Help – You Are Not Alone
If you or someone you know is struggling with problem gambling, please reach out for help. Problem gambling is a recognised condition, and support is available in the Philippines. jlipg encourages all players who feel they may have a gambling problem to seek professional assistance. You can also contact our support team at any time – we will connect you with the appropriate resources and can activate self-exclusion on your behalf immediately.
Protecting Vulnerable Players
jlipg has a zero-tolerance policy for allowing vulnerable individuals – including those with known gambling disorders, those under financial hardship, or those who have previously self-excluded – to continue gambling on our platform. If you are aware of a vulnerable person using jlipg, please contact our support team immediately.
jlipg staff are trained to identify signs of problem gambling and to respond appropriately. If our team identifies unusual patterns in your account activity that may indicate problem gambling, we may proactively reach out to offer support and responsible gaming tools.